FAQs

Q: What is your MOQ ?

A: One is ok for Sample order starting testing.

Q: What is your lead time?

A: Normally 3-5 working days for samples, 7-20 working days for bulk order.

Q: What is your Warranty?

A: 3-5 Years warranty, free one more with free DHL or UPS for any quality issues during the guarantee.

Q: Do you have any Certifications?

A: Factory: ISO9001, ISO14001, DLC, FCC, TUV-GS CE, RoHS, SAA, C-Tick.

Q: Can you do DIAlux Simulation?

A: We can provide professional DIAlux design simulation, IES files also can be provied.

Q: Do you offer mounting accessories?

A Yes, please contact us for details

Q Do you offer OEM or ODM?

A: OEM and ODM service is available.
1. We can provide you with our present products with your own label;
2. We can modify our products as your request;
3. We can even develop totally new products based on your design…

Q: What’re the chips and drivers used?

A: Philips Lumileds LUXEON series LED Chips or Osram LED Chips, Meanwell drivers & Chinese brand Inventronics optional.

Q: What Optics available?

A: 90° / 120°.

Q:What is the CRI?

A: Ra>70, Ra>80 optional.

Q: What is IP or IK Rating?

A: IP65 IP67 IP68 IP69K IK09 IK10.

Q: What is the Anti-Dazzle Rating?

A: UGR<19 and UGR>22 for Option

Q: What is Package?

A: 5-layer corrugated cardboard box with molded pulp tray inside.

Q: What is Labels?

A: Neutral labels, Custom designed labels, Laser printing labels (at request).

Q: What is the delivery?

A: By Courier (DHL, FEDEX, UPS, TNT), By Air / By Sea.

Q: What is finished color of lamps body?

A: Standard colors: Silver, other color can be customized, such as white color, based on MOQ 500pcs.

Q: What is the dimming smart control system?

A: Microwave Sensor, Emergency system, 1-10V, DALI Dimmable Lighting Smart Controler.available.

Contact Us

0086-138-2370-8628

Email:sales@zeduled.com

Skype:008613823708628

Working Time:Mon-Sat,9:00-18:30

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