Q: What is your MOQ ?
A: One is ok for Sample order starting testing.
Q: What is your lead time?
A: Normally 3-5 working days for samples, 7-20 working days for bulk order.
Q: What is your Warranty?
A: 3-5 Years warranty, free one more with free DHL or UPS for any quality issues during the guarantee.
Q: Do you have any Certifications?
A: Factory: ISO9001, ISO14001, DLC, FCC, TUV-GS CE, RoHS, SAA, C-Tick.
Q: Can you do DIAlux Simulation?
A: We can provide professional DIAlux design simulation, IES files also can be provied.
Q: Do you offer mounting accessories?
A Yes, please contact us for details
Q Do you offer OEM or ODM?
A: OEM and ODM service is available.
1. We can provide you with our present products with your own label;
2. We can modify our products as your request;
3. We can even develop totally new products based on your design…
Q: What’re the chips and drivers used?
A: Philips Lumileds LUXEON series LED Chips or Osram LED Chips, Meanwell drivers & Chinese brand Inventronics optional.
Q: What Optics available?
A: 90° / 120°.
Q：What is the CRI?
A: Ra>70, Ra>80 optional.
Q: What is IP or IK Rating?
A: IP65 IP67 IP68 IP69K IK09 IK10.
Q: What is the Anti-Dazzle Rating?
A: UGR<19 and UGR>22 for Option
Q: What is Package?
A: 5-layer corrugated cardboard box with molded pulp tray inside.
Q: What is Labels?
A: Neutral labels, Custom designed labels, Laser printing labels (at request).
Q: What is the delivery?
A: By Courier (DHL, FEDEX, UPS, TNT), By Air / By Sea.
Q: What is finished color of lamps body?
A: Standard colors: Silver, other color can be customized, such as white color, based on MOQ 500pcs.
Q: What is the dimming smart control system?
A: Microwave Sensor, Emergency system, 1-10V, DALI Dimmable Lighting Smart Controler.available.